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STATISTIC FOR ONLINE SERVICES, 2013

 E-SERVICES FOR PUBLIC
MONTHLY STATISTIC DETAILS

SERVICES NAME

DESCRIPTION

Jan
Feb
Mar
Apr
May
Jun
July
Aug
Sep
Okt
Nov
Dec
HIT
%
HIT
%
HIT
%
HIT
%
HIT
%
HIT
%
HIT
%
HIT
%
HIT
%
HIT
%
HIT
%
HIT
%
Online Feedback
Online Feedback Thru Web
1 17 1 17 2 33 2 33 11 9 27 17                        

E-Aduan (E- Complaint System)

Publics complaint made via online system
4 66 0 0 1 17 1 17 44 38 35 23                        
E -Payment
Payment made through local banks 6 40 3 20 4 26 2 13 55 47 85 55                        
OSC Online
Online System for One Stop Centre
0 0 3 100 0 0 0 0 0 0 0 0                        
OSC Online Portal
Centralized Portal which all OSC application will be stored
0 0 0 0 0 0 0 0 0 0 0 0                        
SPA (Asset Management System) Centralized Asset Management System for MPSPK 0 0 2 100 0 0 0 0 7 6 8 5                        

 

Decription:

These are Online Services Transaction achieved through the Sungai Petani Municipal Council Website. Reports were presented on monthly basis from January to December of 2013.